Delivery and orders

Left buying that gift a little too late? Don’t worry, we’ve got your back. 

All orders placed before 10am will be packed and posted to you by our superstar team the very same day. Orders placed after 10am or on weekends and public holidays will be sent the following business day.

We ship our parcels via Australia Post. The delivery times below are an estimate and we’ll do our best to get your items to you as soon as possible.

Australia Post’s authority to leave.

All our parcels are sent with an authority to leave. This means your trusty neighbourhood postman will leave your package somewhere safe at your address if you happen to miss them stopping by. Lucky for you, there’s no need to worry about staying home in your pyjamas all day to sign for it. If they’re unable to leave it, they’ll leave you a calling card to let you know your parcel is in your local post office.

Tracking

Use the tracking number provided (in your delivery update email) to track your parcel via the Australia Post website.

Changing address?

For address changes after your order has been posted please contact Australia Post. You can reach their customer service team on 13 11 18.

For more information on delivery, visit our FAQ page.